Marketing Terms & Conditions

Deals, Discounts and Special Offers

From time to time Pets Universe Limited will offer products for sale at less than the regular price. There may be a specific condition which will apply in order to receive the discount. This might involve setting up a regular purchase, buying multiple items at one time. Pets Universe Limited has complete discretion to withdraw any deal or offer for any reason at any time and may change the pricing of products without prior notification to customers.

Voucher Codes

These terms apply to voucher codes and other site promotional codes. Voucher codes are inclusive of VAT. Voucher codes cannot be used in conjunction with any other voucher, promotional code or special offer or discount. Offers do not apply to delivery charges. Any refunds will take into account the discount. Pets Universe Limited reserves the right to change these terms and conditions at any time. Pets Universe Limited reserves the right to terminate or change the voucher code at any time. Voucher codes will be subject to specific terms as stated where advertised, such as for first time customers only and/or only valid with a minimum spend.


By entering a competition with Pets Universe Limited, entrants agree to these terms together with any specific instructions which may be mentioned in any electronic message or on the website. Pets Universe Limited reserves the right to cancel a competition or change these terms and conditions at any time. The opening and closing dates and times for entries are as indicated in the competition information. Any entries received before the opening and after the closing of the competition will be invalid and will not be entered into the competition. By entering the competition entrants warrant that all information submitted by them is true, current, and complete. Entrants also warrant that they are the copyright owners of any copyright works submitted. Any entries which are incomplete, incorrect, inaudible, incomprehensible will be void. Pets Universe Limited will not be liable to reimburse expenses incurred in making an entry in any competition.